FAQ

Do you ship worldwide?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals and free shipping offers.

Do you offer free shipping?

Yes! We offer free worldwide shipping on all orders. Each print is carefully packaged to ensure safe delivery to your doorstep.

How long does shipping usually take?

We typically process and ship orders within 1-3 business days. Delivery times vary based on location:

Europe & UK: 5-10 business days
USA & Canada: 7-12 business days
Rest of the world: 10-15 business days
You will receive a tracking number once your order has been shipped.

Is it a real painting or a print?

As you see in the product description, "Canvas Print", which means this is printed. However, if you want to purchase an original painting, you can check some of the limited paintings under "Originals", if they are still available.

What makes your canvas prints unique?

Our canvas prints are made using museum-quality materials, printed with high-resolution pigment-based ink that ensures vibrant colors and sharp details. Each piece is hand-stretched on a durable wooden frame, giving it a professional gallery-style look.

What if my order arrives damaged?

If your order arrives damaged, don’t worry! Simply send us a photo of the damage, and we will send a free replacement immediately.

What is your return policy?

We offer a 30-day money-back guarantee. If you’re not completely satisfied with your print, you can return it for a full refund or exchange. Just contact our support team, and we’ll guide you through the process.

Do the colors of the prints look exactly like what I see on my screen?

We use professionally color-calibrated printers, so our prints are as accurate as possible. However, keep in mind that colors may appear slightly different due to screen settings.

How do I hang my canvas print?

All our canvas prints come ready to hang, with a pre-installed hanging system. You just need a simple nail or screw to place it on your wall.

Can I order a custom size?

Yes! If you need a custom size or a special request, contact us, and we’ll do our best to accommodate your needs.

What payment methods do you accept?

We accept all major credit cards, iDeal, PayPal, Apple Pay, and Google Pay for a secure and easy checkout experience.

Do you offer discounts for bulk orders?

Yes! If you're looking to purchase multiple pieces for your home, office, or a project, reach out to us at support@giomanveli.com for special discounts on bulk orders.